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myQ Diagnostics

myQ Diagnostics Training - Front Office

Jason Webb
No access code required

Upon completion of this 15 minute course, you will be on your way to accessing and using the myQ Diagnostics program.

Duration: 15 - 20 minutes

Class Times: Self-paced

Location: Web


Here is the course outline:

1. Introduction

- Course Introduction - myQ Diagnostics Introduction - Diagnostics in Action - What's in it for Me?

2. myQ Diagnostics Customer Conversations

- Install Scripts - Service Scripts - Follow-up Scripts - Selling Diagnostics

3. Connected Customers

- Partner Portal Introduction - How to View Connected Customers - How the Homeowner Shares Information

4. Working With Health Reports

- How to View Shared Health Reports - Information on the Health Report - Health Report Status Management - myQ Diagnostics Resources

5. Knowledge Check

- Complete the 5 Question Quiz!

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