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myQ Diagnostics Training - Front Office
Course
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Jason Webb
No access code required
Enroll
Upon completion of this 15 minute course, you will be on your way to accessing and using the myQ Diagnostics program.
Duration: 15 - 20 minutes
Class Times: Self-paced
Location: Web
Costs: FREE
Here is the course outline:
1. Introduction- Course Introduction - myQ Diagnostics Introduction - Diagnostics in Action - What's in it for Me? |
2. myQ Diagnostics Customer Conversations- Install Scripts - Service Scripts - Follow-up Scripts - Selling Diagnostics |
3. Connected Customers- Partner Portal Introduction - How to View Connected Customers - How the Homeowner Shares Information |
4. Working With Health Reports- How to View Shared Health Reports - Information on the Health Report - Health Report Status Management - myQ Diagnostics Resources |
5. Knowledge Check- Complete the 5 Question Quiz! |